About Us
Shipping & Delivery
Welcome to Carly's Crystals! We take pride in offering fast and reliable shipping to ensure your gem and crystal jewelry reaches you in perfect condition. Our packaging is carefully chosen to protect your purchase during transit, and our shipping costs are transparent and reasonable. Your satisfaction is our priority, and we strive to make your shopping experience with us as seamless as possible.
At Carly's Crystals, we are committed to providing an exceptional delivery service. Our team works diligently to dispatch your orders promptly, and we partner with trusted carriers to ensure your items are delivered securely and on time. We understand the importance of receiving your jewelry promptly, and we aim to exceed your expectations with our efficient shipping methods.
Returns & Exchanges
At Carly's Crystals, we want you to love your jewelry. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. Whether you've changed your mind or received a product that doesn't meet your expectations, we're here to assist you. Our commitment to customer satisfaction drives our straightforward and fair refund/exchange process, allowing you to shop with confidence and peace of mind.
We believe in the quality of our jewelry and want you to be delighted with your selections. Our dedicated team is readily available to guide you through the return or exchange procedure and ensure that your experience with Carly's Crystals is always positive and satisfying.